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IT Systems Status


System Name Status Details System Information
AD File/Print Normal Normal.
Normal.

Last Updated: July 16th, 2018 8:14am Central Time

Advance Normal Normal.
Normal.

Advance/BSR is an Alumni/Development database system used to track Alumni donations and university fund raising campaigns.


Scheduled Downtime: Approximately 2am-2:30am

Last Updated: February 19th, 2018 3:58pm Central Time

Astra Event/Course Scheduling Normal Normal.
Normal.

Last Updated: February 20th, 2018 8:50am Central Time

Banner Finance Reports Normal Normal.
Normal.

Banner Finance Reports are special Crystal reports accessible through the Banner Forms interface.


Scheduled Downtime: 1:00 AM to 5:00 AM daily.

Last Updated: April 29th, 2018 9:28am Central Time

Banner Forms Normal Normal.
Normal.

The Banner forms consist of a client application that accesses the Banner database and runs from either a Novell network drive or is delivered through the web. Banner is the university's ERP (Enterprise Resource Planning) system.


Scheduled Downtime: Approximately 2:00 AM to 3:00 AM daily.

Last Updated: April 29th, 2018 9:29am Central Time

Blackboard (Online Courses) Normal Normal.
Normal.

Online course materials used for distance education courses and web-enhanced courses.


Scheduled Downtime: Blackboard will be unavailable Sundays between 3:01 a.m. and 4:40 a.m. (Central Time) due to system backups. Blackboard also may be unavailable due to scheduled maintenance between the hours of 5:00 a.m. and 7:00 a.m. (Central time) each morning.

Last Updated: June 25th, 2018 12:24pm Central Time

Departmental Computer Labs Normal Normal.
Normal.

General purpose computer labs for student users, with locations at TCCW 204, Cherry Hall 127, EST 345, Helm Library 2nd floor, Grise 239/243/335, MMTH 145, and extended campus labs... South Campus 140, Glasgow 163/165/231, Owensboro and Fort Knox.


Last Updated: February 20th, 2018 8:57am Central Time

E-Mail Normal Normal.
Normal.

E-mail stands for electronic mail and is a means of sending messages from one person to another using the Internet as your carrier, much like using the postal service. The WKU E-mail system includes not only the servers that process and distribute messages, but also webmail servers that allow users to access their mailboxes from a web site.


Last Updated: May 20th, 2018 7:47pm Central Time

Mediasite Normal Normal.
Normal.

Mediasite is a lecture capture system that gives faculty and students the ability to record, view and share multimedia content.


Last Updated: February 20th, 2018 9:01am Central Time

myWKU Normal Normal.
Normal.

One-stop access to many applications, services and pertinent content, such as E-Mail, TopNet, and Blackboard.


Last Updated: February 20th, 2018 9:01am Central Time

NetID Authentication Normal Normal.
Normal.

Lightweight Directory Access Protocol. A typical LDAP server is a simple network-accessible database where an organization stores information about its authorized users and what privileges each user has. WKU uses LDAP for Blackboard logins, E-mail logins, open lab logins, and more.


Last Updated: February 20th, 2018 9:02am Central Time

Network Infrastructure Normal Normal.
Normal.

Last Updated: July 5th, 2018 3:29pm Central Time

Other Normal Normal.
Normal.

Last Updated: February 20th, 2018 3:18pm Central Time

Software Center Normal Normal.
Normal.

Website for procuring software used on personal and university-owned computers.


Last Updated: June 20th, 2018 10:18am Central Time

Student Technology Centers (Open Labs) Normal Normal.
Normal.

General purpose computer labs for students with locations at TCCW 204, Snell Hall 1104, Cherry Hall 127, Helm Library 2nd floor, Grise 239/243/335, MMTH 141, and extended campus labs... South Campus C223, Owensboro, Elizabethtown, Radcliff and Fort Knox.


Last Updated: June 19th, 2018 10:53pm Central Time

Telephone System Normal Normal.
Normal.

The telephone system consists of various physical lines and switches that route calls between telephones on campus or between campus phones and off-campus phones.


Last Updated: July 10th, 2018 11:12pm Central Time

Topnet Normal Normal.
Normal.

Scheduled Downtime: Approximately 2:00 AM to 3:00 AM daily.

Last Updated: April 29th, 2018 9:29am Central Time

WKU InfoView Normal Normal.
Normal.

The WKU InfoView system (formerly ASA Reports) is an operational reporting system that is accessed through a web client (at infoview.wku.edu). WKU InfoView contains reports primarily oriented towards departments and advisors, but the system also processes finance reports linked from Banner and other reports linked from Topnet.


Scheduled Downtime: 1:00 AM to 5:00 AM daily.

Last Updated: April 29th, 2018 9:29am Central Time

www.wku.edu Normal Normal.
Normal.

The WKU World Wide Web server stores a collection of online documents. This not only includes Western's main web site at www.wku.edu, but also various faculty and staff web sites.


Last Updated: February 20th, 2018 9:07am Central Time